Onboarding Manager

Telecommute · United States · Support

Description

ReCharge is a fast moving startup making ecommerce payments easy for everyone. We currently empower thousands of online stores to sell their products on a recurring basis. We’re experiencing incredible growth from our start 2 years ago we have bootstrapped our way to processing tens of millions of dollars a week and service 10,000+ clients. We are in hyper-growth, and this is where you come in.


We are looking for a Onboarding Manager who will own our onboarding process. You will take charge of new customers coming onto the platform to help them go live and be successful. This involve live chat, phone calls, email, and webinars.


You'll need to have:


You'll be working on things like:



Requirements

• Schedule Monday - Friday

• Covering US hours either EST or PST

• Knowledge of HTML, CSS, and basic Javascript is a huge plus

• 2+ Years experience in a similar role at another SaaS company

• Excellent organizational and communication skills.

• Language requirements, English fluency (written and spoken)


Benefits

Apply for this job